PRIVACY POLICIES

USADE GUIDE

We will deliver it by Yamato carrier

Free shipping on purchases of 20,000 yen or more. If the total amount is less than 20,000 yen, a separate shipping fee of 850 yen will be charged.

-Credit card -PayPal (Offline)

[Credit card]

Types of cards that can be used

·Visa card

・MASTER Card

・American Express

・JCB

We are taking all possible measures to inspect the product, but in the event of a product defect, we will return or exchange it as soon as possible.

If this is the case, contact us within 7 days after the arrival of the product.

In the case of returns, please return all items such as labels, packaging or accessories, etc., within 10 days of the product's arrival.

-Please note that we cannot accept returns in the following cases. -

●Used, repaired, washed or cleaned products.

●Products that have odors, are dirty or torn.

●If the customer's cancellation is made before shipping.

The reasons for returning the product will be the following:

If the product you receive is defective, please inform us via email or telephone and return the product through the Kuronekoyamato company Cash on delivery (our company assumes the costs)

If you receive a product different from the order you have placed, please inform us by email or telephone and return the product through the Kuronekoyamato company Cash on delivery (our company assumes the costs)

<About the Invoice

For credit card payment, use your credit card statement as a receipt.

※For order details,

Confirm your order through the email sent by our store.

*If you would like to have an invoice for your purchase, we will send it to you by email, so please write it in the comments section when ordering.

PRIVACY POLICIES

This Privacy Policy establishes the terms in which Wayuu ArteColor uses and protects the information that is provided by its users when using the website. This company is committed to the security of its users' data. When we ask you to fill in the fields of personal information with which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure that you agree with such changes.

Information that is collected

Our website may collect personal information such as: Name, contact information such as your email address, telephone number and demographic information. Likewise, when necessary, specific information may be required to process an order, delivery or billing.

Your personal information will be used only for the specific reasons stated above. We collect such personal and non-personal information for the following purposes:

To provide and operate our services.
To provide our users with ongoing assistance.
To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages.
To create aggregated statistical data and other aggregated or inferred non-personal information that we or our business partners may use to provide and improve our respective services.
To comply with applicable laws and regulations.

Use of collected information

Our website uses the information in order to provide the best possible service, particularly to maintain a register of users, orders if applicable, and improve our products and services. It is possible that emails will be sent periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address you provide and may be canceled. anytime.

Wayuu ArteColor is highly committed to fulfill the commitment to keep your information safe. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that enables us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

A cookie are files created by the websites you visit and are sent in order to request permission to store information regarding web traffic on your computer, facilitating future visits to the website. With them, the websites can recognize you individually and therefore provide you with the best personalized service on their website.

Our website uses cookies to be able to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer or mobile device. However, cookies help to provide a better service on websites, you do not give access to information from your computer or from you, unless you want it to and provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change the configuration of your computer to decline cookies, if they are declined you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.

Control of your personal information

At any time you can restrict the collection or use of personal information that is provided to our website. In case you have marked the option to receive our newsletter or advertising, you can cancel it at any time.

This company will not sell, transfer or distribute the personal information that is collected without your consent, unless required by a judge with a court order.

Wayuu ArteColor reserves the right to change the terms of this Privacy Policy at any time. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose the information.